By accessing our website https://www.leederhouse.com.au (Site), contacting us or making bookings you agree to and are bound by the following policies, terms and conditions:
Booking policies, terms and conditions
- All prices are exclusive of GST unless indicated otherwise.
- Coworking
- Minimum booking period is a half day.
- Payment is due on booking and/or due on invoice.
- Cancellations are non-refundable. A credit will be issued for any cancellations made 24hrs or more in advance of booking date/time. Cancellations made less than 24hrs prior to the booking will not be issued a refund or credit.
- Permanent Desk
- Minimum booking period is one-month unless otherwise agreed in writing.
- A signed booking form with a non-refundable payment of the first month is required to secure a permanent desk booking.
- Payment for permanent desk bookings are to be paid the month in advance, and by the invoice due date indicated which is sent each month to a nominated email address.
- Cancellations after any minimum booking period require one calendar months’ notice in writing.
- Private office
- Minimum booking period is one-month unless otherwise agreed in writing.
- A signed booking form with a non-refundable payment of the first month is required to secure the private office booking.
- Payment for private office bookings are to be paid the month in advance, and by the invoice due date indicated which is sent each month to a nominated email address.
- Cancellations after any minimum booking period require one calendar months’ notice in writing.
- Meeting room
- Minimum booking period is one hour.
- Payment is due on booking and/or due on invoice to confirm the booking.
- Cancellations are non-refundable, however a credit will be issued for any cancellations made 24hrs or more in advance of the booking. Cancellations made less than 24hrs prior to booking will not be issued a refund or credit.
- Car bay
- Minimum booking period is one-month unless otherwise agreed in writing.
- A signed booking form with a non-refundable payment of the first month is required to secure a car bay booking.
- Payment for car bay bookings are to be paid the month in advance, and by the invoice due date indicated which is sent each month to a nominated email address.
- Cancellations after any minimum booking period require one calendar months’ notice in writing.
- Virtual office (address use)
- Minimum booking period is 12-months.
- A signed booking form with a non-refundable payment of the first month is required to secure a virtual office booking.
- Payment for virtual office bookings are to be paid the month in advance, and by the invoice due date indicated which is sent each month to a nominated email address. Alternatively virtual office bookings can be paid in full (12-months) on invoice.
- Cancellation after the minimum booking period requires one calendar months’ notice in writing.
- Virtual reception (incoming call management)
- Minimum booking period is 6-months.
- A non-refundable setup fee applies.
- A minimum charge per month applies, plus call charges (calculated on quantity of calls per month).
- All time and charges will be invoiced at the start of the new month, for the previous months charges.
- Cancellation after minimum booking period requires one calendar months notice in writing.
- Virtual personal assistant (virtual administration and business support services)
- Minimum booking period is 1-month.
- A minimum charge of 2-hours per month applies.
- A signed booking form with payment of $170+GST (non-refundable set up cost) is required to secure virtual admin services.
- Time is recorded in 1-minute increments, and at the end of month the total is rounded up to the nearest half hour (30-minute increment).
- An estimated monthly budget will be set and agreed on, based on the scope of work provided by the client.
- In the event of the estimated budget being utilised before the end of the month, additional budget will be requested and pre-approved to strive for all works allocated for the month to be completed.
- Expenses are not included in estimated monthly budgets. Any expenses or purchases made on the client’s behalf will be pre-approved by the client – and can be charged to the clients credit card with receipts always supplied, or if paid for by our business will be on-charged in full plus a 20% purchase fee as a separate line item on the monthly invoice.
- All bookings and charges will be invoiced at the start of the month for the previous months charges.
- Cancellation after minimum booking period requires one calendar months’ notice in writing.
Quotes
- Quotes and services provided are in accordance with the defined booking and/or scope of works.
- Pricing is subject to change should the extent of requested booking or services change.
- Pricing is reviewed regularly and subject to change at any time.
- Quotes/estimates are valid for up to 30 days unless otherwise stated.
Payments
- Payment terms are strictly due on invoice unless otherwise stated on the invoice.
- Credit card transaction fees of approximately 1.75%-2.2% apply and are set by merchants.
- All invoices and client accounts are monitored by Active Credit Control and Debt Recovery. Any debt recovery costs are at the cost of the client.
- Invoices not paid by the due date may attract a late fee of 10%.
PRIVACY POLICY
Who we are
Our website address is: https://leederhouse.com.au.
Comments
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Media
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Cookies
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Who we share your data with
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How long we retain your data
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What rights you have over your data
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Where your data is sent
Visitor comments may be checked through an automated spam detection service.
